Business Excellence through the Theory of Accountability

Abstract

Background/Purpose: Theory of Accountability or Theory A is argued to be the best tool for enhancing organizational performance in the 21^st century due to the relevance of its motivational and controlling factors with changing competitive environment of organizational business.

Objective: To find the suitability and possibility of using the Theory of Accountability to improve organizational business excellence and to know its validity and superiority over other business excellence theories.

Design/Methodology/Approach: Analysis of information collected from various scholarly articles and by using ABCD analysis framework.

Findings/Result: Based on the analysis, it is found that the Theory of Accountability plays a founding stage to assured development of an organization by means of optimum performance through enhanced productivity and highest stakeholders performance leading to achieve business excellence.

Research limitations/implications: The analysis of using Theory of Accountability principles in organizational development in the 21^st century complements the objective of organizations to achieve business excellence.

Originality/Value: This paper fulfills a global need on how to achieve business excellence by implementing organizational human accountability.

Paper Type: Explorative research based analysis.