H. R. GANESHA; P. S. AITHAL. Sales Personnel Training – An Integrated Framework for Indian Brick-and-Mortar Retailers . International Journal of Case Studies in Business, IT and Education (IJCSBE), [S. l.], v. 4, n. 1, p. 172–187, 2020. DOI: 10.47992/IJCSBE.2581.6942.0071. Disponível em: https://supublication.com/index.php/ijcsbe/article/view/1575. Acesso em: 14 jun. 2025.