YOGISH PAI U; K. G. NANDHA KUMAR. Operational Resilience of the Indian IT-BPM Industry during the COVID-19 Pandemic – A Case Study. International Journal of Case Studies in Business, IT and Education (IJCSBE), [S. l.], v. 5, n. 1, p. 1–13, 2021. Disponível em: https://supublication.com/index.php/ijcsbe/article/view/964. Acesso em: 23 dec. 2024.