Simulation Based Strategies for Enhancing Employee Satisfaction in South Central Railway (SCR)

Abstract

Introduction: This study examines the role of simulation, artificial intelligence (AI), and Utilizing Data Analytics to Enhance Job Satisfaction Among Employees in the South Central Railway (SCR) Division of Indian Railways Recognizing job satisfaction as a critical factor in operational efficiency and employee well-being, SCR has implemented welfare measures such as healthcare, housing, and recreational facilities to foster a positive work environment. This paper explores AI and data-driven methodologies can provide actionable insights into job satisfaction metrics, helping SCR identify areas for targeted improvements. Through simulation and data analytics, This study examines how technological advancements can improve working conditions while aligning organizational goals with employee welfare. The findings aim to present a framework for public sector organizations, such as the South Central Railway (SCR), to integrate modern tools for the continuous monitoring and enhancement of employee satisfaction, ultimately boosting productivity and promoting job retention.
Welfare Measures and Job Satisfaction: The research highlights the impact of accessible healthcare services, adequate housing, and recreational amenities, as well as safety and hygiene standards on employee satisfaction. A descriptive research design was employed, with a sample of 342 employees representing various departments, utilizing a structured questionnaire to gather data.
Key Findings: Results indicate a positive correlation between welfare measures and job satisfaction, with healthcare access and housing being pivotal factors. The findings also reveal high employee satisfaction regarding supervisory competence and communication; however, limited opportunities for participation in decision-making emerged as a critical area for improvement.
Recommendations: The study underscores the need for SCR management to cultivate a participatory culture, enhancing employee engagement and reducing turnover. By recognizing the unique challenges faced by railway employees and tailoring welfare strategies accordingly, SCR can strengthen job satisfaction and operational performance.
Conclusion: This research provides valuable insights into leveraging technological innovations to foster a harmonious balance between organizational efficiency and employee well-being. the dynamics of job satisfaction within the railway sector, highlighting the essential role of comprehensive welfare initiatives in fostering a dedicated and satisfied workforce.