Administrative Efficiency of Old Age Homes in Geriatric Care and the Level of Satisfaction of Inmates: A Study in Kottayam District

Abstract

Purpose: By reviewing the available literature this paper made a solid foundation to the current scenario of old age homes in geriatric care as a social necessity and the satisfaction of the inmates is a factor which measures the administrative efficiency of the old age homes. Administrative inefficiency and inadequacy of governance may contribute to poor treatment and poor treatment of members in old age homes. Medical care provided to the inmates in the old age homes is a major factor which contributes to the satisfaction level of the inmates along with several other factors. This study was taken place to examine the level of satisfaction of the inmates on the infrastructural factors such as atmosphere, facilities, environment, and behavior of staff toward the elderly inmates.

Objective: The study tries to examine the administrative efficiency of old age homes for the elderly and the inmate’s level of satisfaction.

Design/Methodology/Approach: The codes are taken from the literature and used in the review of literature. This research was explanatory research that was conducted through an exploratory approach. On the internet's platform, desktop research was carried out. Almost 100 research articles were reviewed in depth and studied to identify the research gap.

Findings/Result: The review of the articles indicates elderly are quite satisfied with the efficiency of old age homes and they are happy to be there in the old age homes other than being isolated at home and also, they are comfortable with their embers in the caretaking homes. In this study it can be found that the level of satisfaction of old age home inmates is different from each other as there are different types of paid and non-paid old age homes.

Originality/Value: This review presents key findings from studies that show the level of satisfaction of the inmates in the old age home. This article was unique in its way of being a review article and compiling a satisfactory report of elderly inmates of old age home in the past 15 years. In all these studies the researcher can find that the efficiency and satisfaction of the old age home are different from each other.

Paper Type: It was a review-based study which is also known as an integrative review where many articles from the past 15 years were selected from different search engines such as Google scholar, Research gate, and others.