Business Architecture Development of Quality Assurance in Higher Education Institutes using TOGAF

Abstract

Recently, quality assurance has attracted widespread attention in higher education institutes in developing countries. Such initiatives mainly focus on standardising higher education while improving the relevance of degree programs. Nevertheless, current quality assurance mechanisms, particularly in developing countries, heavily rely on a document based manual review process. Given the drawbacks associated with such processes, the necessity of technology-based solutions is being recognised. Even though information system applications are widely used nowadays by the universities to increase the efficiency, quality improvement aspects have not been given due focus. TOGAF is a widely accepted cyclic approach for developing enterprise architecture. This study demonstrates how a TOGAF based business architecture can be used to analyse and improve the existing teaching-learning process in higher education as an integral part of quality assurance.