Effects of AI-Based ChatGPT on Higher Education Libraries

Abstract

Purpose: Artificial Intelligent (AI) Technology-based systems are expected to replace or complement many services in various industries. AI-based GPTs are able to provide expert information in all industry sectors. Hence it is decided to examine the possibility of using ChatGPT to replace the conventional Library in higher education.

Methodology: We made an exploratory study on the effects of AI-Based ChatGPT on Higher Education Libraries. This includes a description of the effect of technology on information collection and an analysis of the AI-based GPTs in terms of their capability to provide the right information at any time by evaluating the model of AI-based GPTs in terms of information generation and dissemination. This also includes a systematic comparison of the services provided by traditional libraries and digital libraries with AI-based GPT for students/readers, a study of the advantages, benefits, constraints, and disadvantages of ChatGPT in terms of providing Library services to readers by ABCD analysis framework and interpretation of the impact of AI-based GPTs on the information collection process of the Higher Education System.

Findings: Based on analysis, comparison, and evaluation of ChatGPT with traditional and digital library systems, some suggestions are given on the use of AI-GTPs in Higher Education based on its advantages and benefits to the readers of tangible or intangible resources provided in libraries. It is found that AI-based GPTs are expected to be complementary to traditional libraries in terms of providing customized information support.

Originality/Value: An exploratory study is carried out based on collecting information from various authentic sources to analyse, compare, evaluate, and interpret the topic under consideration on the effect of AI-based ChatGPT on higher education libraries.

Type of Paper: Explorative Study.